The Essentials of Coaching Program Evaluation: Formative, Summative and Four Ds

There are four basic types of program evaluation: (1) description, (2) documentation, (3) determination of outcomes, and (4) diagnosis. I identify these as the "four Ds."

Posted by Bill Bergquist
On July 21, 2015
0 Comment

Research on Professional Coaching: A 2005 Retrospective

This issue of the International Journal of Coaching in Organizations (ICJO) was published in 2005 and focuses on research about professional coaching.

Posted by Bill Bergquist
On June 24, 2014
0 Comment

The State-of-the-Art in Return on Investment (ROI) in Coaching

Return on investment studies are often used to justify the business case for coaching interventions. Here’s a summary of what’s really known about ROI.

Posted by Bill Bergquist
On December 23, 2011
1 Comment

Coaching Questions: The Exiting Process

A set of 10 questions is offered that should be considered by a professional coach in bringing a coaching engagement to a close.

Posted by Bill Bergquist
On October 28, 2011
0 Comment

Coaching Questions: Identification of Client, Audience,Stakeholders and Accountability

The following set of questions should be considered by the person doing the coaching and in most instances should be directly addressed by the person receiving the coaching services.

Posted by Bill Bergquist
On October 26, 2011
0 Comment

Coaching in Organizations: A Status Report (Past, Present and Future)

The field of professional coaching has matured during the past decade. Now seems to be an appropriate time to offer a status report concerning the past, present and future of this emerging human service endeavor.

Posted by Bill Bergquist
On September 7, 2011
0 Comment

Assessing the Effectiveness of Organizational Coaching Programs

In this essay I identify and review a series of appreciative concepts and tools that can open opportunities and reduce threat by making the evaluative process clearer and more supportive when reviewing an organizational coaching program. I will also identify feedback strategies that enable the program evaluation process to be constructive. Effective program evaluation is […]

Posted by Bill Bergquist
On August 15, 2011
0 Comment

Intentional Analysis: A Comprehensive and Appreciative Model for the Evaluation of Organizational Coaching Programs

I propose that evaluations of coaching programs conducted in organizational settings can best be systematically conducted by deploying a process called Intentional Analysis. I further recommend a twelve-step process that enables the leaders and stakeholders of an organization to be thoughtful about the relative importance associated with specific organizational coaching program initiatives—especially as related to other initiatives […]

Posted by Bill Bergquist
On August 15, 2011
0 Comment