Oiling the Tin Man’s Armor and Healing His Heart IV: Finding Support and Guidance

VUCA-Plus Conditions and Assessment

Obviously, there are many specific challenges that mid-21^st Century citizens face as they live and work in their own communities and nations. These challenges might relate to commuting by car or train into a major city or simply finding fresh and uncontaminated water when living in a small rural community. They might be domestic challenges concerning a child going off to college or a grandparent who is struggling with dementia.

These challenges are unique to each person and to each society in our world. However, there are the almost universal challenges associated with the volatility (U), uncertainty (U), complexity (C) and ambiguity (A) in our collective lives, as well as the equally as challenging turbulence and contradiction that we all encounter every day. This is the VUCA-Plus of mid-21^st Century life—and it generates multiple challenges.

The VUCA Challenges

I will dwell briefly on the meaning to be assigned to each of the VUCA terms and then suggest how we might expand on VUCA. In essence, complexity concerns the many elements and dynamic interaction among elements that have to be considered, while Volatility refers to the rate and shifting rate of change among the elements.

The other two terms have to do with epistemology (the way in which knowledge is acquired and reality is defined). Ambiguity concerns the assessment of both the evidence available regarding reality and the meaning assigned to this reality. The fourth term, Uncertainty, is about the stability of any assessment being made regarding reality. Does reality change over a short period of time? Why do an extensive assessment if our world is constantly shifting? VUCA is deservedly becoming the coin-of-the-realm among contemporary organizational analysts.  Here is a bit more detail regarding each element:

Volatility: we are faced with the dynamics of change: its accelerating rate, intensity and speed as well as its unexpected catalysts. It concerns rapid change in an unpredictable manner. What is the systemic impact: changes are everywhere. There are change curves on top of change curves. At the personal level, we often are surprised and unprepared.

Uncertainty: predictability is lacking, there is increasing prospects for surprising, “disruptive” changes that often overwhelm our awareness, understanding and ability to cope with events. It concerns a lack of continuity and resulting lack of clarity regarding what is going to happen from day to day. At the Systems level we find that it is hard to plan for the future or even for one or two days from now given that nothing seems to be permanently in place — Contingency planning rather than tactical or strategic planning. There are major personal impacts: we must keep schedules and expectations quite flexible.

Complexity: there is a multiplex of forces, apparently inconsistent information flow, sensitive interdependence of everything we touch. This is leading to the sense of confusion in which it’s hard to make smart decisions, steeped as we are in the moving dance of reality. It concerns the presence of many different things and events that simultaneously impact life and work. The systemic impact concerns the inability to make sense of or even find meaning in that which is occurring every day. Slow thinking is required rather than fast thinking (Kahneman, 2013). At the personal level, we must often spend a considerable amount of time trying to figure out what is happening before making decisions or taking actions.