The Empowerment Pyramid: Building the Capacity for Effective Decision-Making

We have to make a decision. All of the relevant documents are laying on the table in front of us. We have spent several, often-tense, hours trying to get the facts straight and trying to get some alignment regarding our goals and desired outcomes regarding the initiative that sits on the table with the relevant […]

Posted by William Bergquist
On May 12, 2024
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The Coaching Tool Box:12 Steps to Emotionally Intelligent Healthcare

Patients’ emotions influence their quality and value ratings as well as what they tell their friends. High-emotion healthcare includes services related to major life events, some of which are at the top of the Holmes and Rahe scale of stressful life events that can contribute to illness. Fine-tuning the way healthcare services are delivered can make a big difference […]

Posted by Margaret Cary
On August 24, 2018
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The Tale of Three Organizational Cultures, Structures and Processes

How do we lead, consult and coach with in widely differing settings in which organizational culture varies and organizational structures and processes vary so widely?

Posted by Bill Bergquist
On August 26, 2011
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The Empowerment Pyramid: Building the Capacity for Effective Decision-Making

The Coaching Tool Box:12 Steps to Emotionally Intelligent Healthcare

The Tale of Three Organizational Cultures, Structures and Processes